We believe charging your car should be easy and affordable.
In just a few taps you can charge with 100% renewable energy at a fair price from one of our widely available electric vehicle charge points. They are safe, reliable, and easy to use.
LOVED BY OUR CUSTOMERS
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Charging sockets
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Renewable energy
24/7
Support 365 days a year
4.6 Rating from our customers*
*Based on charging ratings between December 2023 – May 2024 in Believ app
The Believ app
Navigate the world of electric driving with ease by downloading the Believ app and ensure you’re never left without power.
Get real-time information on charge point availability, access seamless payment options, and view charging history and access receipts.
The Believ app simplifies your charging experience. Join our community today and make the most of your electric vehicle.
EV charging plans and prices
Charge as a guest or choose one of our plans
Pay as you go
Typically
56p/kWh
Unlock lower rates
Membership
Typically
53p/kWh
Charging is easy
Find a charger
Plug in
Tap to start
Frequently asked questions
How do I cancel my membership plan?
You can cancel your Membership plan by emailing us on [email protected], your request will be processed within 5 business days.
Please note that cancellation of your Membership plan will take effect as soon as your request is processed, and your prices will revert to the Pay As You Go rate.
How fast will my car charge?
Our AC Fast charging points are rated 7-22kW, however most cars available today will charge at between 7-11kW. That’s fast enough for a full battery in 4-6 hours for a typical EV. All our AC Fast charge points have dual sockets, allowing them to charge two cars simultaneously. Adding a second car to the charge point will not disturb or affect the first charging session.
You can check how fast your vehicle will charge here: Max Charge Speed Lookup – Believ
All EVs are different, and charging times will vary depending on your vehicle and your battery’s state of charge. Please check your vehicles maximum charge rate to determine the maximum speed available to you. For example, if your vehicle has a maximum charge rate of 7kW, then even if you plug into our 22kW charger it will only charge at 7kW.
What charging plans do you offer?
You can choose your preferred Believ Plan when you sign up through our app or online. We offer both a Pay-As-You-Go Plan and a Membership Plan. Full details & pricing for each can be found here.
We also have an offering exclusively for private hire vehicle drivers, available on request.
Why has my account been suspended?
Your account may be suspended due to outstanding bill(s) and/or an expired bank card. Please see our FAQ “How do I pay my outstanding bill(s)?” to ensure this balance is cleared.
If you wish to discuss your situation, please contact us at [email protected] as we hope to get your charging again quickly.
Will I continue to be billed once my car has finished charging?
You will be charged per Kw/h used during your charging session and a receipt of this will be sent via email to you at the end of the charge.
All of our charge points have an overstay fee which applies 1 hour after the car finishes charging.
- On Fast chargers (up to 22kW) the fee is 5p per minute which applies 9:30am – 6:30pm.
- On Rapid chargers (50kW+) the fee is 20p per minute which applies 24 hours a day.
Please note, if you park in a dedicated EV bay without charging, the local authority may also enforce parking restrictions.
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Contact Support
If you are at a charge point and need help immediately you can reach us on 0800 051 5335 to speak with an agent. For non-urgent, billing or account queries email us at [email protected]
OUR PARTNERS
Download our app!
Download the Believ App to access Believ’s electric vehicle charge points in the UK.
We make public charging simple.
