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DRIVERS

Pricing

LOVED BY OUR CUSTOMERS

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24/7

Support 365 days a year

4.7 Rating from our customers*

*Based on charging ratings between July-Dec 2024 in Believ app

Charging prices typically

FastRapidUltra rapid
Pay as you go56p/kWh66p/kWh66p/kWh
Membership
£5 per month
53p/kWh60p/kWh60p/kWh

Pricing varies by location. Always check the station’s pricing details on the app or map before initiating a charging session.

How payments work

Check the Map

Check the map for the p/kWh, it is shown on the selected charger. Ensure you are logged in to see your price as members get lower prices.

Pre-auth

When you start a charge a pre-auth is temporarily held. £30 for guest and £25 for members. Once charging is complete any remaining pre-auth is released.

Charged for Usage

During your charging session you are charged the p/kWh shown on the charger or app.

Overstay Fees

Overstay fees apply 1 hour after the car finishes charging. Fast chargers: 5p/min (09:30-18:30 only). Rapid chargers: 20p/min.

Pay As You Go

For regular EV drivers, no monthly fee and total flexibility:

Great prices for charging across our growing network points

Complete flexibility and no up-front costs

Sign up for charging history and receipts

Save your payment method for quick transactions

Become a member and Save

Join our membership program and enjoy reduced prices on all your EV charging sessions. Experience the convenience of our extensive charging network while saving money on every charge. Sign up now and power up for less!

  • £5/month subscription – and you can cancel at any time
  • Cheaper charging across our network
    • Save 3p/kWh on fast chargers
    • Save 6p/kWh on rapid chargers
  • Free RFID card, requested through the Believ app

Contactless

We have made contactless payments available at all the charge points we can, and we are working to make it available everywhere.

Tap your bank card to get started

You are never charged more than Pay-As-You-Go prices

Available on all Rapid charges

Coming soon to our Fast chargers

Frequently asked questions

If you hold a valid private hire driver’s license, we offer a plan to make it easier to fit charging around your working hours.

  • No overstay (idle) fee so you can charge worry-free at any time of day
  • Same discounted rates as our Membership plan
  • Free RFID card (available by request in your account)

To sign up, simply email a photo of your private hire driver’s license to [email protected], quoting your account number.
Minimum usage 120kWh/month. T&Cs apply.

We accept VISA and MASTERCARD cards on our app or webpay. Contactless payment is also available on some type of chargers.

If you experience any issues when registering your payment card, you may need to contact your bank to whitelist your payment method. Please note the transaction will appear as Liberty Charge Ltd once it has been authorised.

We have a day-time overstay fee (a.k.a. idle fee) of 8p/minute, which applies if you have been plugged in for more than 4 hours and your vehicle is no longer charging.

The overstay fee is only applicable in daytime hours: 9:30am – 6:30pm Monday to Sunday, so charging overnight will not be subject to overstay fees until 9:30am the next morning.

The fee is applicable to both Members and Pay As You Go users and helps us to ensure that all EV drivers have the ability to charge.

We request a pre-authorisation hold which is:

  • £30 for Guest users
  • £25 for Pay As You Go and Membership plan account holders

This temporary pre-authorisation hold is placed on the user’s bank account at the start of a charging session to ensure there are the necessary funds to cover the cost of the session. This amount will be released once the charging session finishes, but the exact timing of the release may vary depending on the bank provider.

Contact Support

If you are at a charge point and need help immediately you can reach us on 0800 051 5335 to speak with an agent. For non-urgent, billing or account queries email us at [email protected]

OUR PARTNERS

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Download our app!

Download the Believ App to access Believ’s electric vehicle charge points in the UK.
We make public charging simple.